Privacy Policy

Last updated: 12 September 2025

Company: QUIKDIN LIMITED
Company No: 16713619
Registered office: 128 City Road, London, EC1V 2NX, United Kingdom
Contact: support@quikdin.com · legal@quikdin.com
WhatsApp: +44 7877 407020

We provide services globally. This Privacy Policy explains how we collect, use, share, and protect personal data when you visit our website, purchase our services, or use Quikdin-made software and digital products. It also explains your choices and rights under UK GDPR, PECR, and related laws.

1) Who is responsible

Controller: QUIKDIN LIMITED is the controller for personal data we collect about you when you interact with us (e.g., browsing, placing an order, requesting support).

Processor role: When you provide personal data to us so we can deliver your project (for example, customer lists for a campaign or site configuration data), we act as your processor and handle that data only on your documented instructions. A Data Processing Addendum (DPA) is available on request.

2) What we collect

Information you provide directly

• Identity and contact details (name, company, job title, email, phone, billing address).
• Order and project inputs (briefs, brand assets, copy, images, credentials needed for setup).
• Support messages and any files you attach.

Information collected automatically

• Technical data (IP address, device and browser type, operating system, time zone, language).
• Usage data (pages viewed, clicks, referring/exit pages, session duration).
• We use cookies and similar technologies—see Cookie Policy for categories, retention, and choices.

Information from third parties

• Payment processors (payment status, masked card type, last four digits or token, risk/fraud signals).
• Anti-abuse and security providers (signals to prevent spam, malware, or account takeover).
• Public and commercial sources (e.g., sanctions/PEP lists where required by law).

Special category data: We do not intentionally collect special categories of data (e.g., health, religion, biometrics). Please do not send such data. If a project requires sensitive data, we will agree safeguards in writing first.

Children: Our services are intended for business use. We do not knowingly collect data from children. If you believe a child provided data, contact us and we will delete it.

We collect only what is necessary for order processing, security, and lawful compliance.

3) How and why we use data (purposes and legal bases)

• To deliver and improve our services and products, create and manage orders, projects, accounts, and licenses; provide support; configure hosting/integrations; publish updates; improve performance and user experience.
• Legal bases: performance of a contract; legitimate interests (to run, secure, and improve our services).

To take payment and prevent fraud

Process payments through vetted payment processors; verify transactions; handle refunds and chargebacks; comply with Strong Customer Authentication where applicable.

Legal bases: performance of a contract; legitimate interests (preventing fraud); legal obligation in some cases.

To communicate with you

Operational emails (order confirmations, milestone updates, delivery/security notices). Marketing communications only with consent or where permitted for existing customers with a simple opt-out.

Legal bases: performance of a contract; consent; legitimate interests (service updates).

To comply with law

Invoicing and tax compliance (VAT where applicable), accounting, KYC/AML checks where required, responding to lawful requests.

Legal basis: legal obligation.

To secure our services

Detect, prevent, and respond to security incidents; maintain logs; test and enhance safeguards.
Legal bases: legitimate interests; legal obligation in some cases.

Examples

If you buy a plugin, we use your contact and order details to deliver the download link and license.
If a payment triggers a high-risk flag, our processor may require extra verification before release.

4) Cookies, analytics, and advertising

When you first visit, a banner lets you Accept, Reject, or Manage preferences. Non-essential cookies are off by default until you choose. You can change your mind anytime via Cookie Preferences (see the footer).

• Consent tool. We use CookieYes to log and honor your choices.
• Types. Strictly necessary cookies (always on for security, session, consent logging); Functional (with consent); Analytics (with consent); Advertising/Performance (with consent).
• Advertising. We may use mainstream advertising platforms (e.g., Google, Meta, LinkedIn, Microsoft Advertising) to measure campaign effectiveness or show relevant information—only if you consent to the relevant cookies.
• Do Not Track. Browser DNT signals vary; we honor the selections you make in Cookie Preferences as the primary control.

See our Cookie Policy for details (categories, purposes, retention, and third parties).

5) Payment processing and card data

We use hosted/redirected checkout supplied by vetted payment processors. Card data (PAN/CVV) is handled by them and not stored on Quikdin systems. We aim for PCI DSS SAQ-A eligibility and support 3-D Secure where required. Approved refunds return to the original payment method under processor rules.

6) Sharing your data

We do not sell personal data. We share only as needed to provide our services, comply with law, or protect rights.

Service providers (processors)
Hosting and infrastructure, email/helpdesk, cloud storage/CDN, error monitoring, analytics (consent-based), payment processing and fraud prevention, digital download delivery, backup and disaster recovery, and professional advisors. We require appropriate data-protection commitments from providers.

Business transfers and legal
If we undergo a reorganization, merger, or sale, data may transfer under the same protections. We may disclose information to comply with laws, court orders, enforce our terms, or protect customers and the public from harm or fraud.

7) International transfers

We are based in the UK and work globally. When personal data is transferred outside the UK, we rely on one or more of the following:

• UK adequacy regulations (destinations recognized as adequate), or
• Standard Contractual Clauses/IDTA plus appropriate supplementary measures with our processors.
  You can contact us for a list of key transfer safeguards used for your engagement.

8) Retention

We keep data only as long as necessary for the purposes above, including legal, accounting, or reporting requirements.

Indicative periods

• Orders, contracts, invoices, and tax records: up to 6 years (UK record-keeping).
• Project files and support tickets: normally 24 months after closure unless agreed otherwise.
• Security and access logs: typically 12 months.
• Marketing records: until you opt out or after 24 months of inactivity.

If you ask us to delete data, we will assess whether we must keep limited records to meet legal obligations.

9) Your rights

Subject to applicable law, you may have the right to:

• Access your data;
• Correct inaccurate data;
• Delete data;
• Restrict or object to processing;
• Data portability;
• Withdraw consent where we rely on consent (e.g., marketing/cookies), without affecting the lawfulness of prior processing.

How to submit a request
Email support@quikdin.com or legal@quikdin.com with the subject “Privacy Request,” describe what you need, and include proof of identity if requested. We aim to respond within one month. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO). We would appreciate the chance to address your concerns first.

10) Regional information (summary)

• UK/EU/EEA: The sections on lawful bases, international transfers, and rights apply.
• United States and other regions: We follow local requirements where they apply and will explain any region-specific variations if they affect your engagement.

11) Security

We apply administrative, technical, and physical safeguards appropriate to our business, such as TLS in transit, access controls and role-based permissions, MFA on critical systems, and encryption at rest for systems we control. No method is perfectly secure, but we work continuously to improve our defenses. Please use secure channels for credentials (e.g., password managers, encrypted links, or temporary passwords).

12) Third-party links

Our site may link to third-party websites or services. Their privacy practices are their own; review their policies before providing data.

13) Changes to this policy

If we make material changes, we will update the date at the top and, when appropriate, provide additional notice. Your continued use of our services after changes means you accept the updated policy.

14) Contact

For questions, data rights, or to request a DPA , contact:
QUIKDIN LIMITED
128 City Road, London, EC1V 2NX, United Kingdom
support@quikdin.com · legal@quikdin.com
WhatsApp: +44 7877 407020